OFFICIAL DOCUMENT

Terms & Conditions Winner Club – Terms of Use for Malaysia's Betting Platform

Please read this document carefully before registering or using any of Winner Club's services. By creating an account, you agree to be bound by all the terms and conditions set out herein.

Effective Date: 1 January 2026 Last Updated: 1 June 2026 Language: Bahasa Malaysia
Terms & Conditions Document
Winner Club Malaysia
Version 3.2 – 2026
Note: This document is subject to amendments. Please check this page periodically.

Key Things You Need to Know

A summary of the key terms before you read the full document below.

Age Limit & Eligibility

Winner Club services are available to individuals aged 18 and above only. Registration by underage users is strictly prohibited, and any such account will be terminated immediately without further notice.

Deposits, Withdrawals & Currency

All transactions on Winner Club are conducted in MYR (RM). Deposits are supported via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Minimum deposit is RM10; minimum withdrawal is RM20. Processing time is 10–15 minutes.

Bonus & Promotion Terms

All bonuses are subject to the specified wagering (rollover) requirements. Bonuses may not be withdrawn until the rollover conditions have been met. Abuse of promotions may result in bonus forfeiture and account termination.

One Account Per User

Each user is permitted to hold only one Winner Club account. Users found to be operating more than one account will have all associated accounts frozen and any winning balances forfeited.

Bet Cancellation

Confirmed bets cannot be cancelled except under exceptional circumstances, such as a match being cancelled or postponed for more than 24 hours. Winner Club reserves the right to void any bet that is deemed suspicious or that involves an odds error.

Responsible Gaming

Winner Club supports responsible gaming. Members can set deposit and betting limits, request an account break, or reach out to our team for assistance. Our members' well-being is our top priority.

Important Notice: These Terms & Conditions constitute a binding agreement between you and Winner Club. By using this platform, you acknowledge that you have read, understood, and agreed to comply with all terms stated herein.

SECTION 01

Definitions & Interpretation

In this Winner Club Terms & Conditions document, the following words and expressions carry the meanings as defined below, unless the context requires otherwise:

  • "Winner Club" — refers to the online sports betting and casino platform operating under the Winner Club name, accessible via the website winnerclub.wine.
  • "Member" or "You" — refers to any individual who has registered and holds a valid account with Winner Club.
  • "Platform" — refers to the website, mobile application, and all online services provided by Winner Club.
  • "Bet" — refers to any real-money wager placed by a member through the Winner Club platform.
  • "Funds" — refers to funds in MYR (RM) held in a member's Winner Club account.
  • "Bonus" — refers to free credits, cashback, or any other financial benefit granted by Winner Club to a member on a promotional basis.
  • "Rollover" or "Wagering Requirement" — refers to the number of times a bonus must be wagered before a withdrawal is permitted.
  • "Services" — refers to all products and features available through the Winner Club platform, including Sports Betting, Live Casino, poker, lottery, and e-sports.

Any reference to "days" means calendar days unless otherwise stated. Section headings in this document are for reference purposes only and do not affect the interpretation of these terms.

SECTION 02

Member Eligibility

To use Winner Club's services, you must meet all of the following eligibility requirements at all times:

  • Aged 18 years of age and above at the time of registration and at all times while using the platform.
  • Not prohibited by your local, state, or national laws from participating in online betting activities.
  • Does not hold an active Winner Club account, nor one that was previously terminated due to fraud or a breach of terms.
  • Not acting on behalf of any other individual or entity while using the Winner Club platform.
  • Acting in your own personal capacity and not as an agent, distributor, or representative of any third party.
Age Verification

Winner Club reserves the right to request proof of age at any time. Accepted documents include a Malaysian identity card (MyKad), passport, or valid driving licence. Failure to provide the requested documents within 72 hours may result in temporary account suspension.

SECTION 03

Account Registration

Each user is only permitted to hold one (1) Winner Club account. Registering or operating more than one account is strictly prohibited, whether under your own name, another person's name, or using false information. Violations of this rule may result in the termination of all associated accounts and the forfeiture of all winnings.

By registering, you agree to provide truthful, accurate, current, and complete information as required in the registration form. You are responsible for keeping your account information up to date whenever changes occur. Winner Club is not liable for any losses arising from inaccurate information provided by the member.

You are solely responsible for maintaining the confidentiality of your password and account login credentials. If you suspect that your account has been accessed without your authorisation, please contact the Winner Club support team immediately. All activity carried out through your account is deemed to have been performed by you, unless there is clear evidence to the contrary.

KYC Verification

Winner Club implements a Know Your Customer (KYC) process as part of its compliance procedures. You may be required to submit a copy of your identification document and proof of address prior to your first withdrawal or at any time Winner Club deems necessary.

SECTION 04

Deposit & Withdrawal

All financial transactions on Winner Club are processed in Malaysian Ringgit (MYR). This platform does not accept or process transactions in foreign currencies. The deposit methods accepted by Winner Club are as follows:

Payment Methods Type Minimum Limit Processing Time
Touch 'n Go eWalletEWalletRM10Instant
GrabPayEWalletRM10Instant
BoostEWalletRM10Instant
ShopeePayEWalletRM10Instant
DuitNowDirect TransferRM10Instant – 5 mins
Maybank2u (FPX)Online BankingRM105 – 15 min
CIMB Clicks (FPX)Online BankingRM105 – 15 min

Withdrawals from your Winner Club account are subject to the following conditions: (a) the minimum withdrawal amount is RM20; (b) withdrawals may only be made to the same payment method used for the last deposit; (c) the withdrawal process typically takes 10 to 30 minutes depending on the chosen payment method.

Winner Club reserves the right to suspend or decline any withdrawal request where there is reasonable suspicion of fraud, money laundering, or where KYC requirements have not been fulfilled. In such cases, Winner Club will contact the member for additional information within 48 business hours.

SECTION 05

Betting Rules

All bets placed through the Winner Club platform are subject to general betting rules as well as the specific rules applicable to each sport or game type. You are responsible for understanding all relevant rules before placing any bet.

  • Valid Bet: A bet is considered valid once it has been confirmed by the Winner Club system and a bet reference number has been generated. Confirmation will be displayed on screen and can be reviewed in the betting history.
  • Odds Error: In the event of a technical error causing odds to be displayed incorrectly, Winner Club reserves the right to void the affected bet and refund the wagered amount to the member's account.
  • Suspended Match: If a match is postponed or abandoned before completion, bets will be settled in accordance with the relevant sporting rules applicable at the time of the event.
  • Betting Limits: Winner Club sets minimum and maximum betting limits for each match and market. These limits are subject to change at any time and will be displayed when you place a bet.
  • Parlay Betting: For accumulator bets, all selections on the bet slip must win for the bet to be considered successful. If any match on the slip is cancelled, that portion of the bet will be deemed "void" and the odds will be recalculated accordingly.

Live (In-Play) Betting: For in-play betting, odds are updated every few seconds. Winner Club is not responsible for any delay in odds display caused by factors outside the platform's control, such as internet disruptions on the user's end.

SECTION 06

Bonuses & Promotions

Winner Club offers various promotions and bonuses to members from time to time. All bonuses are subject to specific terms and conditions as stated on the relevant promotions page. Those specific terms are to be read together with these general terms, and in the event of any conflict, the specific promotion terms shall take precedence.

The following general rules apply to all winner club bonuses:

  • Bonuses cannot be withdrawn directly. All bonuses must be wagered in accordance with the specified rollover requirements before any withdrawal is permitted.
  • The rollover requirement is calculated based on (Total Deposit + Bonus) × Rollover Multiplier as specified in the promotion terms.
  • Bets placed at odds below 1.50 generally do not count towards meeting the rollover requirement.
  • Winner Club reserves the right to withdraw any bonus that has not yet met the rollover requirements if a member is found to have wagered in a manner contrary to the spirit of the promotion.
  • Each member is entitled to claim any given promotion once only, unless otherwise stated. Any attempt to claim the same bonus more than once through dishonest means is strictly prohibited.
Bonus Tips

Always review the specific terms of each Winner Club promotion before claiming a bonus. If you are unsure about the applicable conditions, contact our support team via live chat before activating the promotion.

SECTION 07

Prohibited Conduct

You agree not to use the Winner Club platform for any unlawful purpose or in any manner that violates these terms. The following activities are strictly prohibited and may result in immediate account termination:

  • Fraud & Match Manipulation: The use of automated software, bots, odds scraping tools, or any technology that manipulates the platform.
  • Money Laundering: The use of the Winner Club platform for money laundering or any other unlawful financial activity.
  • Bonus Abuse: Systematic attempts to exploit promotions through arbitrage betting, opening multiple accounts, or similar techniques.
  • False Information: Providing false personal information or impersonating another person while using the platform.
  • Collusion: Colluding with other players in poker or table games to gain an unfair advantage.
  • System Intrusion: Any attempt to hack, breach, or interfere with the normal operation of the Winner Club platform.

Winner Club reserves the right to investigate any account suspected of involvement in the above activities and may place a hold on withdrawals for the duration of the investigation.

SECTION 08

Account Suspension & Termination

Winner Club reserves the right to freeze or terminate any member's account under the following circumstances:

  • A breach of any provision of these Terms & Conditions;
  • Failure to submit the requested identity verification documents within the specified timeframe;
  • Betting activity that is suspicious or inconsistent with normal usage behaviour;
  • A formal request from the relevant legal authorities;
  • Death of the account holder (the account will be frozen pending estate administration).

Members may also close their own account at any time by contacting the Winner Club support team. Any real money balance remaining in the account (excluding bonuses that have not yet met the rollover requirements) will be returned to the member via the same payment method used for the last deposit, within 5 business days.

SECTION 09

Privacy & Data Protection

The use of your personal data by Winner Club is governed by Privacy Policy which forms part of these terms. By registering an account, you consent to the collection and processing of your personal data as described in the relevant Privacy Policy.

Winner Club is committed to protecting your privacy and employs appropriate security measures to prevent unauthorised access to your data. We will not sell or disclose your personal data to third parties for marketing purposes without your explicit consent.

SECTION 10

Liability Limit

To the fullest extent permitted by applicable law, Winner Club shall not be liable for any indirect, consequential, incidental, special, or punitive losses incurred by you in connection with your use of this platform.

Winner Club makes no guarantee that the platform will be available at all times without interruption or error, or that any defects will be rectified. We are not liable for failures or delays caused by factors beyond our control (force majeure), including but not limited to internet disruptions, natural disasters, or government actions.

Liability Cap

Under no circumstances shall Winner Club's total liability to you exceed the amount you have deposited into your Winner Club account in the 30 days preceding the date on which the claim arises.

SECTION 11

Amendments to Terms & Conditions

Winner Club reserves the right to modify, add, or remove any part of these Terms & Conditions at any time at our sole discretion. The latest version will always be displayed on this page with an updated revision date.

We encourage you to review this page periodically. Continued use of the Winner Club platform following any changes to these Terms & Conditions constitutes your acceptance of the revised terms. If you do not agree with the changes made, you have the right to close your account in accordance with the procedure outlined in Section 8.

SECTION 12

Contact Us

If you have any questions, concerns, or complaints regarding these Winner Club Terms & Conditions, please contact our team through the following methods:

Live Chat 24/7
Click the chat icon at the bottom right corner. We speak Bahasa Malaysia.
Email
support@winnerclub.wine
Response time: < 24 hours

For formal complaints relating to bet outcomes or financial matters, please submit a written complaint to the Winner Club support team, including your account number, transaction date, and full details of the issue. We are committed to resolving all complaints within 5 business days.

Know the Terms, Bet with Confidence at Winner Club?

Now that you have read and understood our Terms & Conditions — register a free Winner Club account today and enjoy football betting, e-sports, casino games, and more with a minimum deposit of just RM10.

Min deposit RM10 Withdrawal 10–15 min 24/7 Support

Winner Club Is Committed to Responsible Gaming

Betting should be a form of entertainment, not a burden. If you feel you may have a gambling problem, please use our betting limit tools or contact us for immediate assistance. Winner Club is here for you.

Learn More
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